Customer Service

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The Zongrone Agency has helped our firm develop a loss control strategy and provided us with materials and programs to educate our staff, which has contributed to a much more proactive safety culture. They have provided excellent service and helped with all the insurance needs we have had over the last 10 years. We appreciate the close working relationship we have with them.
- Tom Kretzler, President Albany Fire Extinguisher
John & the staff at Zongrone Agency have provided us with great service for 15 years. They helped us implement a loss control program that included educating our team and has produced excellent results in our Safety Program. We certainly appreciate the Value Added dimension that the Zongrone Agency provides & the constant updates & technology their firm offers.
-Sean Rafferty, President California Closets Albany
The Zongrone Agency has served the Village of Voorheesville for decades. They have provided the knowledge, service & assistance needed for coverage and/or claims. We appreciate the professional and quick responses as well as a personal touch.
-Robert Conway, Mayor, Village of Voorheesville
My organization has had the pleasure of working with the Zongrone Agency since 1996. They are constantly monitoring any insurance needs and/or issues we encounter. As a partner in a franchise business, I am able to receive the specific coverage's and personal attention my network needs.
-Kevin Garcia, Dunkin Donuts Franchise Owner